4

Salesforce

Certifications

21

Design

projects

Years

Design Experience

7+

Millions use my design

Featured projects

Customer Portal

Led UX design efforts from project pilot to product launch for a Salesforce Experience Cloud implementation. Conducted user research and developed iterative prototypes to design an end-to-end portal experience, including the homepage, login pages, help center, and transaction screen flows.

VA Employee Experience

Supported the development of a Salesforce Service Cloud application for over 4,000+ end users. Facilitated weekly design sessions, generated UI mockups, and conducted client demonstrations. Developed declarative designs within the Salesforce platform to ensure feasibility prior to development.

Testimonials

"Solyana Tafesse continues to be our UI/UX super hero - making the client and their customers love the Salesforce experience."

-J. Glatz, Senior Manager

"Solyana has a talent for translating complex information into intuitive, user-centered design solutions that make an impact. Her empathy for the veteran community and understanding of user needs were critical in developing appealing and functional solutions for the VA."

- A. Loftis, Design Manager

“Solyana is beyond splendid to work with. She’s highly engaged, brings thoughtful design solutions and deeply understands the business needs. Her energy encourages team collaboration in a fun and inclusive way, making the entire process feel smooth and purposeful.”

- M.Tuano, Senior Business Analyst